Hi,I am trying to export db_cra to an external SQL server, below is the process I am following 1. I have windows 2008r2 server, it has got 64bit IBM Informix ODBC client installed and configured to point to UCCX, the test connection is successful.2.S...

Dear Friends,I need to read cisco unity connection trace, please refer document, which I can use to learn reading unity connection traces, thanks cheers,Shaggy

Dear Folks,I am having issue with ISDN PRI ( no ring back ), the problem is I can see the progress indicator messages in the debug, but still, I dont hear the ring back.Who is origination party and termination party in ISDN terminology, If A ( PSTN p...

Dear Friends,we have incresaed the DID range for the PRI circuit we already have, when we dial any number in the new DID block, we get an error message, stating call cannot be completed as dialed, the issue is that the voice gateway is maintained by ...

Dear Friends,User is trying to transfer the call, but certain calls are failing with the below error code in SDI trace                   12/06/2012 07:43:35.940 CCM|StationInit: (2997704) SoftKeyEvent softKeyEvent=4(Trnsfer) lineInstance=5 callRefere...