Hello Folks,
My company wants to integrate a 3rd party solution called Resolver with the CUCM 11.5 database/system in order to get the customer ANI and Device line description. I have checked the CUCM documentation (see links below) and I've seen t...
Hello everyone,
Is there a way to extract the uptime of UCCE main components to use it in a chart? I'm not requesting the uptime of the call flow healthy but the uptime of main component health as PG/CTIServer and FINESSE. I want to build a chart s...
Dears,Customer request an option to call a number and record an emergency message in case of an outage or emergency announcements. I'm planning to setup the routing script with an initial audio file with 1-second mute ("emergency.wav", e.g.). When su...
Hello guys,
One quick question about the Backup of UCCE/CVP servers running Windows Server 2012 SO. How Cisco usually recommends back up windows servers of UCCE/CVP?
Is there any recommendation? I didn’t find anything on UCCE guides.
Can I insta...
Hello guys,
I've tried to use silent monitor but I received the error below:
"Silent monitoring operation failed. Agent phone build-in-bridge is not turned on or it does not have the monitoring capability. (CTIError=13144)"
It's strange because...
In the CDR of CUCM you can check who disconnected the call on the field origCallTerminationOnBehalfOf or destCallTerminationOnBehalfOf . This field specifies code that identifies why the originator was terminatedFor example, if the originator of the ...
In the CDR of CUCM you can check who disconnected the call on the field origCallTerminationOnBehalfOf or destCallTerminationOnBehalfOf .
This field specifies code that identifies why the originator was terminated
For example, if the originator of t...
Dear,
I work with UCCE several years but I'm new in the development skills. Is there any example how to create a simple toaster who brings a value of Peripheral variable 1 in UCCE 11.5?
Which tools should I have to start to deploying the code bel...
Hello Mukesh,
I know that opctest or rttest bring me the uptime, the issue is how to connect it using a Reporting tool as Microsoft BI for instance. This info is not in a SQL database.
I need to find that info in a database so I can access it and...
