cisco finesse UCCE 12.6 user cannot login CANNOT AUTHENTICATE WITH NOTIFICATION SERVICE THERE MAY BE A CONFIGURATION MISMATCH,, AFTER RESTART SAME ISSUE
Hi,
I am running UCCX 11 and trying to do tagging for call wrap up data in QM with each call.
Finesse workflow is working fine and putting the static value with each call recording in AQM. How can I pass the exact callwrapupdata in AQM. Kindly help
One of our clients is using PCCE 10.5. According to finesse guide If primary finesse server due to any reason goes down then the desktop automatically sings the agent into the other server. Just wanted to confirm about the new requests to login. Sho...
Hi Friends,One of our customer is using ICM SIP Dialer and running an IVR based campaign. I was extracting the data from the Dialer_Detail talble and found a lot of records with Error code 2. ICM documents describe this as "Error while dialing". I w...
Hi,We are running IPCCE 7.5. We are planning to use Oracle as database for nslookup. Is it possible and any cisco document for reference.Regards,Amir Ayub
How did you resolve the ip host issue on VXML gateway? we are facing the same issue and getting the following error.Jan 21 12:32:21: %HTTPC-6-REQUEST_FAILED: request URI http://cvp-vxml2:7000/CVP/Server?dnis=xxxx&application=xxxx&ani=xxxxxxxxxx&calli...
Hi, Did you get the required information? We are about to migrate from VXML gateways to VVB and one of our VXML application is using CVP Record node. How we can configure IVR Record memory settings?
I am unable to monitor the agents and below error is coming:
INFO | jvm 1 | 2016/09/08 19:14:58 | - CheckUserCredentials: LOGIN ATTEMPT BEGININFO | jvm 1 | 2016/09/08 19:14:58 | - CheckUserCredentials: ClusterID to use is 0; startline range 7001INFO ...