About e.hawkins

e.hawkins · 06-14-2015

I recently updated the DNS servers on UCCX 10.5 servers because our primary dns server crashed. We were unable to restore that dns server. I had to modify the dns on the uccx servers. Since then I have the error message they the licenses will expir...

e.hawkins · 06-25-2019

Nadeem, I am assuming you are running the Agent Summary Report? Run the Agent Detail report and see if you have calls placed or received on the non-ipcc report for the same date and time frame. If the agent has not received or placed any calls usi...

e.hawkins · 06-15-2015

Thanks for the information Aaron. I will contact TAC today.

e.hawkins · 11-04-2011

I had this problem and it turned out. That I was stripping the 1 off long distance calls on my route patterns. The telco was expect a 1.Hope this helps someone.

Member Since	‎10-22-2005 03:55 AM
Date Last Visited	‎03-31-2021 12:35 AM
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UCCX 10.5 License revert to demo license after updating the DNS servers

Re: UCCX historical reports not showing non IPCC extensions

Thanks for the information

Re: Cause i = 0x8081 - Unallocated/unassigned number