About Mike Cairns

UCCX User Configuration No Admin users · 09-19-2015

After completing a 10.5.2 CM and UCCX 10.6 install I keep trying to run through the configuration wizard and getting stuck when I get to this page. Can someone help me troubleshoot why it is failing here?I don't know what to try next. Has someone r...

Mike Cairns · 09-13-2012

Has anyone been successful in setting up a JNDI connection for email in CVP? I have tried following the instructions from the Element specifications guide, but it was unsuccessful. I hate to escalate to a TAC case for something that seems so simple...

Mike Cairns · 05-31-2017

It is a complicated solution that requires an expensive API product. Is this on the road map to be resolved? Other routing engines have had this capability included for a long time now.

I checked the users in CUCM · 09-19-2015

I checked the users in CUCM and they had the proper roles and I even tried created a new user with that role with no luck. It is very strange. EDIT:After I said that I went back and checked the users that I created and I realized that I accidentally...

Mike Cairns · 07-30-2014

CCMP is extremely painful to use. Do you know if there is an API to access it? ICM is in much need of a new admin interface.

Mike Cairns · 07-22-2014

That is great advice, but Cisco should really consider adding a wildcard functionality to the product. If you are using CTIOS you can use it in the ICM/UCCE DialedNumberPlan from configuration manager and that works, but the the minute that you dial...

Mike Cairns · 08-19-2013

Ok, I found the problem. It was a user error for sure. I had used the server name as the site name, but the server name only changed by one character, which made it difficult to notice when comparing the two. I was going back through to compare t...

Member Since	‎04-07-2011 09:08 AM
Date Last Visited	‎10-09-2017 11:40 AM
Posts	29

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UCCX User Configuration No Admin users

CVP 8.5 Email Element

It is a complicated solution

I checked the users in CUCM

CCMP is extremely painful to

That is great advice, but

UCCE9 real time tables not updating