We designed a custom VXML application that simply reads a .vxml file in the IIS directory that contains the verbiage the application needs to read back in the form of a /prompt, and then the associated grammars to press or say a DTMF tone.  What we a...

Fellow experts-I'm running into an issue 2-6 times per day on servers that are taking 5-8k calls per day in this application where the session timeout value is being invoked within the application.  CVP 8.5(1).xx.xx.xx.247.1478515519773.2039.IVR_R_Ma...

Has anyone ever tried to undelete a deleted ICM script?  It appears that there is a db field in the Script table where Delete = 'Y'.  Would updating this field to 'N' cause the script to be usable again?

We are currently running enterprise version 7.1(5). We put the servers on a seperate windows domain, along with our Unity server. We would like to consolidate back down to one domain. What implacations could that have on our IPCC environment? If ...

If someone could confim that my configuration it would be much appriciated. We are cancelling our PRI at a location because it is no longer needed, and moving to a 4 line Analog DID trunk group with incoming abilities only. The significant digits c...