HiWe have an issue at the moment where 2 seperate users are ending up at one voicemail.This only happens when external callers call in, all intrenal and on net calls are fine.Both of these numbers end with 2109 but have different digits at the start;...

Hi We have come across a situation where we are unable to access Voicemail at one of our local sites.This only arises when we try and leave a message on an IP phone from an external call. For example if someone calls the office from a cell phone or i...

Hi AllWe are having an issue at the moment registering a PRI port to Call Manager.2 ports, e1 1/0 is up and registered and has an IP address.However, e1 1/1 is not registered but has receieved and IP address.We have troubleshooted it and the only thi...

Hi AllI am looking to replace some older 2600 routers. These devices will have T3/E3 cards and T1/E1 cards.I want to insert these cards into the new devices. Will these cards still be compatible with the new devices?ThanksJ

HelloI am having an issue at the moment with adding a new music file to the Call Manager.We are running 7.1.3 currently.When I select the file to upload I am selecting a .WAV file and it seems to work.However when I reload the page and check to see i...