Hello folks,
I have one problem with the UCCX scripting which is about ANI.
Some calls have more importance than the other calls. I created an XML file and my main goal is when this type of customers call to the IVR, script firstly read the XML fi...
Hello,
One of our customers wants to configure ANI based VIP calls, however, the customer number lists have approximately 100 contacts.
Is there any possible way to do this?
Hello,
We have a problem about incoming calls. Topology is :
ISP --sip--> VG --sip--> Cucm --sccp--> CUC ---sccp--> CUCM
We can reach the CUC from outside successfully, we hear the IVR, after we reach we dial our local number and signals can reac...
Hello all,
I try to finish my jabber installation, but I couldn't pass certification process. As you know, I installed root CA certiicate to Call Manager (tomcat trust), IM&P(cup-xmpp trust), expc and expe.
Then I generated csr for these 4 servers,...
Hi all,
I want to get some advice, We will work on Cisco & Lync intagration with Call Manager and expressway architecture, however, our customer use both cisco and Lync in same domain. As Lync integration document, Cisco is in different domain which ...
Hello Anthony,
Actually, I found a solution from your answer to this guy https://community.cisco.com/t5/contact-center/number-matching-with-xml-for-setting-priority/td-p/1877018
Thank you so much for these answers.
Have a nice day.
Actually, document is fine. You need to give different hostnames to the cucms. Because certificate names mest be different. After I change the hostname. Everything worked.
Hello,
When hostname of the cucm clusters are the same such as publisher, second cluster's certificates override the first ones. You cannot consolidate and import after the export. You need to change hostnames of cucm clusters.
Hello,
I tried this before.
When I apply this, I removed the transcoder, because, I couldn't hear any media from the outside, and vice versa.
Without transcoder, still I faced the codec issue.
I removed the announciator, Calls are worked without ...
Hello,
Thank you for sharing.
We solved the issue,
On VCS-E in TMS , We wrote ip address in Manaement adress instead of dns A adress of TMS,
Now we can take both VCSE cdr and User CDR.
Thank you for helping.
I hope this will help to you.
