GuosenLiao80084 发表于 2020-4-23 17:20找到原因了，视频会议终端使用H323协议连接MCU，连接了两个小时都没有自动掉线。但是视频会议终端使用S ...怎么说呢, 协议不一样，没什么可比性。

有关SIP dialer IVR campaign的call flow可以参考附件19页。1.Textfile doesn’t have to be placed on the logger. A network drive can be mapped tothe logger and the import process can read the file. Need to make sure that the file name iscorrect, however, otherwise ...

在Unified CCE Solution Compatibility Matrix for 11.5(x)有相关描述。最后一个officially support的UCCE版本是v11，文档不支持的内容，售后是不支持的，如果生产上部署使用请三思。Finesse: New Unified CCE 11.5(1) deployments must use Cisco Finesse. Existing deployments that are upgrading to Unified CCE 11...

先看看是不是每个终端都这样？30分钟比较敏感，常见是Re-Invite的间隔。以前见过证书过期问题，导致Re-Invite的时候handshake失败的问题。不过是在CUCM+CMS的场景下，和您这不太一样。建议可以开个TAC的case。如果问题能够反复重现，相信可以很快速找到root cause

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/guide-c07-742786.htmlConvert between Enterprise Firmware and Multiplatform Firmware for Cisco IP Phone 7800 and 8800 Series Guide