Hey Ryan,   i know this is a few years late, but there's a slight typo in the (well-written) document.  When you say the 'Second Calling Search Space we need to create' should say 'The second translation pattern,' correct?  But overall very helpful.

Also works on UCCX 10.6 very helpful, thank you.

User Management -> User Settings -> Access Control Group -> Standard CAR Admin Users Run a find and you'll see the users who receive these alerts.

Hi Abhiram, Hopefully you've seen this in the past; I have a Macbook Pro with VM Ware fusion running Windows7.  When I run CSD I cannot view or see any agents.  I am thinking it has to do with some ports being blocked.  Any thoughts? thanks, Greg