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I have Unified Communications Manager (Call Manager 6.0) and Unity 5.0 servers. I set up an auto attendant call hander with caller input option 1 to go to a directory handler and option 2 and 3 to go to call handlers. These last to call handlers are...
Additional notes from TAC:"Of course, you have the last call handler play a greeting stating that no one is available now, followed by hold music that lasts 30 or 60 seconds, and then have an after-greeting action of sending the caller to the "attemp...
I did work several more times with TAC and have somehow resolved the issue. The following is what they sent to me. When they were done with the configuration, nothing worked on my system. I actually undid all the alternate greetings and then every...
