About jason_tan

jason_tan · 06-17-2016

Hi All, Recently I have encountered ISDN Link Box showing red color power indicator light steady on on the front of the box. Currently the firmware version is IL1.1.0 working with Cisco C60 VC with firmware version TC7.3.3. Previously it is workin...

jason_tan · 01-12-2016

Hi All, Like to check if you all encounter the same issue as me. Recently I have installed Cisco SX80 on a customer site and they have done one-to-one NAT between WAN IP address and internal IP address and have open the ports that are required incl...

jason_tan · 01-26-2015

Hi Guys, I would like to check what is the limitation of the cable distance for Table Microphone 20? I will be using with Cisco SX20 codec. Is there any extension cable to extend the microphone cable? If there is, any part number reference? The dista...

jason_tan · 06-23-2016

Hi Wayne, I have upgraded both CIsco ISDN Link Box firmware to IL1.1.6 and Cisco VC to TC7.3.6 but it doesn't help. I have used another Cisco ISDN Link Box and has resolved the issue. To me, it seems like the Cisco ISDN PRI port is not working as ...

jason_tan · 05-20-2015

Hi All, I have placed the MCU5310 back at customer side after tested working in our office using Port A network port only and we are able to do two-way calls without issue. When this unit is placed back at customer side which IT has mentioned he has ...

jason_tan · 01-28-2015

Hi Patrick,Thanks for your feedback. At first I thought it is a must to enable 2nd port in order to make it work for external parties.Looks like there is some configuration issue with the IT support side on the firewall ports routing although they me...

jason_tan · 01-28-2015

Hi George,For this setup, we do not have VCSC/VCSE.Can other parties from external network call in to MCU5310 with only one port configured on internal network?If the IT tech support configured the required ports routing on the firewall, will it help...

Member Since	‎01-15-2015 06:16 PM
Date Last Visited	‎09-25-2018 04:34 AM
Posts	7

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CIsco ISDN Link Box

CIsco SX80 Content Sharing Issue

Cisco Telepresence Table Microphone 20

Hi Wayne,

Hi All, I have placed the

Hi Patrick,Thanks for your

Hi George,For this setup, we