When pressing the messages button (UCM and CUC v12.5), the user gets a menu with "Voice Mail" being option 1. When you press 1, it goes to the sign-in correctly but I don't want this extra step. What can I do to have it go directly to sign in when pr...
We have an ATA 190 that will no longer register. It stopped a month or so ago. There are no link lights on phone 1 or phone 2 ports. I can ping the device. It has firmware version 1.1.2. I tried some other suggestions from the community but they didn...
I have SNR enabled for everyone at the company. It works correctly for everyone except one user. It goes directly to his vm instead of ringing his cell. The timers are the same as everyone. When you call his cell directly, it rings. But it does not r...
I actually found the issue. On the phone configuration page, the field is "Services Provisioning" and it was set to "both" (no idea why). I changed it to "default" and it worked. I'm not sure what external URL its bringing in or what made it do that,...
Yes the VM Pilots, Profiles and SIP trunks are totally different for guests vs. staff.I do not have Visual Voicemail deployed as an IP Phone Service, however I did see a checkbox somewhere along the way that said to allow web mail or something like t...
[cid:32526ac6-2475-4107-a184-4483fe2bb78d]This is what it looks like on the phones. I realize this is a CIPC and out of support but I just wanted you to get a picture of what it looks like. There is no option 2.This is a resort campus and they have a...
