Hello all, I'm hoping someone can help with this issue. I'm running CUCM 14.0 and have updated all existing phones to current firmware versions. However I recently ordered a new batch of 7841 phones that arrived with an old firmware version of 12-0-...
I need some assistance for caller ID associated to 911 dialing. We have CUCM 11.5(1) and use CER for 911 dialing. All phones have an external phone number mask assigned. Same config that's been in place for many years, but just found an issue for o...
In CUCM v11.5, I'm trying to add a field to the phone database such that administrator-defined information can be added to a specific device MAC, and be seen from the CUCM GUI phone device page. Ideally, I'd like to add 2 fields that can be populat...
Yes, I added it to CUCM first. Never got to the point of being rejected in CUCM, but would not complete the boot sequence. Looking at Phone Information (from the physical phone) showed the old 12-01-1 firmware version, which is why I thought that m...
joekarter,I was able to get this work using a modification to the previous query. Essentially it's just adding "d.name as DeviceMAC," to the initial sql string:run sql select lg.name as LineGroupName, n.dnorpattern as LineMember, d.name as DeviceMAC...
Not really sure what happened in that last trace, which I did collect from RTMT Trace&Log Central > Collect Files. However, I took a new trace for another 911 call that occurred this morning which shows in the SDL. Traces attached. In this example:...
Yes, Maren, that's correct. Sorry my response was delayed.Trace files are attached. I'm attaching 2 examples as the original call didn't show any SDL files...Not sure why as the trace config is set correctly. Trace file.zip== First (or...
Yes, it's possible to use BLF's on an expansion module. You need to createa phone button template (Device>Device Settings>Phone Button Template) thatis configured for the BLF's in the positions you need them. I createdtemplates with the Line buttons ...
