I have two LAP1041 with WLC2504 everything works fine. But since yesterday when it boots up it flashes green, then solid green, then after about 10 seconds the green LED turns off, however the LAP is still working fine, Why is that?  If I put my eyeb...

Hi,How to display realtime logged in/out B-ACD agents and # of caller in Q status.  Seems we have to do "show ephone-hunt 50" to show the agent and the # of caller in Q sometimes shows up in the bottom of the 796x phone screen.   What about average q...

Does anyone know or has done an integration of UC500 with Verint Audiolog for call recording?       thanks,Min           

Hi,I know UC500 has a very limited Live Record function.  I have a situation that have 20 busy phones and each needs to record calls on a 8x5 continouous basis and save those recordings somewhere let's say 1 month before erasing.  So that obviously r...

Hi, I have a very strange auto attendant issue.  UC540, version 8.1.I have main number 100, if no one answers, that goes to auto attendant 198.  The 198 autoattendant will be able to do "press 1 for dial by extension, press 2 for dial by name, press ...