hi, im having this problem with IPMA, the user tries to log on but she gets that message "invalid username or password",  the user is integrated with LDAP ,and she succesfully logs on the computer this is the trace result from IPMA, ¿any idea? 0: Mo...

Hi, we are integrating some thord vendor contact centers , with IVR´s with cisco, everithing over sip trunks, we are facing a problem with something called tromboning, didnt hear it before...http://en.wikipedia.org/wiki/Anti-tromboning  the thing is,...

Hi, i have this issue for a few days and i didnt found any explanationfxs port ----> remote gateway -----> cm 4.2 ---- > isdn gatewaywhen i place a call, i believe that the call doesnt leave the remote gateway, since i cant see it on the isdn gateway...

hi,i have this question, since i dont have the hardware to test it and i dont want to do the testing on the customer premises, Id like to know what do you think since a call pickup group can only contain 10 different call groups, can i avoid this res...