Hi Team  Can you tell me the purpose of these licenses :QtyService CodeService Description25CARE-ECMU-CCX1ELICCARE-ECMU-CCX1ELIC Software Support Service (SWSS)25CARE-ECMU-LIC0ENHACARE-ECMU-LIC0ENHA Software Support Service (SWSS) Sandeep

I have few question uccx 12 -FIPPA service :Hope you are doing good .I have customer who is not using finesse agent client and he wants to use only ip phones as agent .I believe it is possible through FIPPA service .Please confirm?Also he want to see...

Hi Team   Can you help me more information on cucm 12.5 AWS support ? Also PPT or content which can help me ?     Sandeep

Hi Team   Can you help me with designing of CUCM 12.5 on AWS? Also if you have some useful links please provide it ?   Sandeep Bajaj 

Hi Everyone   We have two type of callers for a script .If someone is calling from outside or PSTN I want to route it to one queue and if some one is calling from internal number (extension number),I have to route it to another queue.But we have only...