I have a 8821 on CUCME 12.0. It is running the latest firmware: 11-0-3SR6-15   When the phone is in the cisco desktop charger the phone does not play the ring tone. The screen indicates there is an incoming call, and you can answer the call, but no s...

Hello,   I have a new 8821 that is replacing a 7925g. Previously the 7925g had line 2 monitoring a global delivery mailbox, if that mailbox had a message there would be an envelope on line 2. if the main extension had a vm there would be an envelope ...