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Member since
06-15-2017
5
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Created by
nipurwins
in IP Telephony and Phones
in IP Telephony and Phones
08-22-2019
07:05 AM
08-22-2019
07:05 AM
Hi, we plan to install around 700 SPA112 ATAs in our customers branches to connect faxes to our VoIP solution. Voice-VLAN is set the same on every branch switchport, but LLDP isn't available. So we have to initial set the VLAN-ID on the SPA112 to bring them online. But as we know our customers endusers, if anything isn't working, they sometimes press the reset button. So the SPA112 loads it's factory defaults and isn't reachable from remote anymore. Is it possible in any way to make our VLAN-settings factory default (like a branding)? In addition LLDP has to be functional because the VLAN settings in the customer headquarter differ and have to be determined by LLDP. In the case of the previously used devices, the manufacturer has supplied a special firmware with the reqiered VLAN settings. But that has made software updates much more difficult. kind regards, Nico
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Created by
nipurwins
in ATAs, Gateways and Accessories
in ATAs, Gateways and Accessories
06-16-2017
04:34 AM
06-16-2017
04:34 AM
Problem is solved already. As I have no access to the Servers atm, I had to trace the SIP traffic with wireshark, only to figure out what SIP message the server sends to the Client.
Our current ATAs just show "Registration failure, SIP-403", so I can narrow to the reason.
Most of the tickets with our current ATAs are handled by our 1stL support by just look over the ATAs log. There is no option to give them access to server logs for trouble shooting. And I don't want to handly every ticket in 2ndL.
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Created by
nipurwins
in ATAs, Gateways and Accessories
in ATAs, Gateways and Accessories
06-16-2017
03:12 AM
06-16-2017
03:12 AM
I managed to register the SPA112 after capturing SIP traffic with wireshark. There were some SIP-401 and SIP-403 stats.
Even syslog messages weren't sufficent to figure out what goes wrong in registration.
So problem is solved but not I'm not convinced at all.
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Created by
nipurwins
in ATAs, Gateways and Accessories
in ATAs, Gateways and Accessories
06-15-2017
03:06 AM
06-15-2017
03:06 AM
I have this problem too.I can't manage to get the SPA112 registered with our PBX.
Permanently messages like this:
Jan 1 00:00:43 SPA112 user.notice sprvoip: cmd - 5, response 8
Our ATAs in the field (different vendor) show SIP status-codes like "SIP-401 (unauthorized)" in the log, so I am able to check the corresponding configuration parts, but the log output of SPA112 is not very helpful.
We plan to substitute nearly 2000 ATAs and are looking for an easy to manage device. I'm not shure if the SPA112 remains on the shortlist as the configuration isn't easy at all.
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Created by
nipurwins
in IP Telephony and Phones
08-22-2019
08-22-2019
Hi,we plan to install around 700 SPA112 ATAs in our customers branches
to connect faxes to our VoIP ...
06-16-2017
Problem is solved already. As I have no access to the Servers atm, I had
to trace the SIP traffic wi...
06-16-2017
I managed to register the SPA112 after capturing SIP traffic with
wireshark. There were some SIP-401...
Public Statistics
| Date Registered | 06-15-2017 02:43 AM |
| Date Last Visited | 09-09-2019 01:34 AM |
| Total Messages Posted | 5 |
