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Setting up a small trial flow in CVP 12.5 to communicate with a Google DF agent. I find that when I use the DialogflowIntent and DialogflowParam elements that CVP ignores the text defined within Google DF and instead uses the local TTS defined in my ...
Has anyone encountered a certificate issue when trying to use the DialogflowIntent and DialogflowParam elements on UCCE? In the error logs I'm seeing IO exceptions communicating with Google and am getting PKIX errors. Read somewhere that I need to se...
Is there any more available information regarding this bug or symptoms? Running into an issue on the VVB where it is stating it cannot initialize Netty lib files, not sure if that is related or not. We are on ES06.
Is it possible to install Call Studio 11.6 on the same box as Call Studio 10.0? We are going through an upgrade to UCCE 11.6 in the near future and have a requirement to maintain both versions of Call Studio on my local machine. Currently when I try ...
Determined what the issue was - because our VVB had local ASR and TTS entries defined, it would default to those rather than using Google's services. Once those entries were removed from the VVB (and defined locally within our other CVP applications)...
Identified the issue - we were using a custom truststore configured in the Tomcat VXML properties that did not include the latest CACERTS. We merged the two and now everything is working as expected.
I looked through the document link you sent but that does not answer my question. My problem to solve is how to have two different versions of Unified Call Studio installed on the same PC. The installation application for Unified Call Studio 11.6 thr...
