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BDDavis
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Level 1
Member since ‎06-20-2017
‎01-31-2024
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  • 11 Posts
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  • 5 Helpful votes Given
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Smart Net Total Care Collector Access 2020

02-18-2020
For awhile now my company has been using the following methods to access the SNTC Collector: URL: https://cossvrctc.hffc.ad:8001/cspcgxt/#initialIP: 172.XX.42.252 I haven't accessed the portal for awhile, but today when I checked the link was unavail...

Trouble Adding User After Role and Association is Confirmed

07-16-2018
I have recently associated another user with the portal and have assigned appropriate roles. When the user tried to access the portal it asks him to register for access. Once the link is clicked, the system says "It seems you have access, redirecting...

CSPC not discovering network IPs

08-01-2017
I have created a discovery job that covers the entirety of our network at once. When attempting to "finish" the discovery job I continue to get the error "Discovery Operation Failed". When I had done discovery jobs for these sites individually they w...

Is there a way to remove items from the CSPC or SNTC Portal??

07-18-2017
My collector is starting to get cluttered with discovery jobs and the portal upload processing list is also pretty cluttered. I was just wondering if there was an easy way to organize or remove items from these specific lists or any other lists in ge...

SNTC Portal Separates "Inventory By Site" Incorrectly, False Locations

07-13-2017
After we have uploaded a portion of our assets onto the portal, we have realized the ""Inventory By Site" dashlet is telling us we have devices that are located here locally placed in China, Wyoming, and many other places we do not store our assets. ...
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Member Since ‎06-20-2017 01:21 PM
Date Last Visited ‎01-31-2024 12:13 AM
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