I have a customer that is migrating from UCCX 7 to UCCX 10.  They currently have a 2008 SQL Server R2 that they use for custom reports.  They have a package that runs nightly to copy relevant data from UCCX 7 to the their server and then run reports ...

Assume you have a UCCX 8 with CM 8 deployed with AD integration.  If the CM looses connection to AD for whatever reason can agents login to CAD? My guess is no since I don't think CM caches user credentials but I need confirmation on this.Thanks