Hi Syed Did you check in compatibility Matrix, release notes for CUCM and endpoints registered? If d...

Downloading Log Files1. Go to Administrative Tools > TMS Server Maintenance.2. Click Download Diagno...

Thanks I'm assuming this is new set up or was it working fine before? Can you attach here TMS logs? ...

Hi Are you getting this error all the time you trying to schedule meeting? Did you try few different...

Hi Paulo, If endpoint is configured/provisioned with CUCM properly, it will gets ntp references from...

Hello LeonardoWhat exact version of CUCM you have? I'm assuming you running CTS 1.9.x?Please check r...

HelloYou didn't provide much information here, but i would definitely checked network path,Most like...

Hello SX20 is not supported on CME platform, however there are some video phones supported. Please c...

Hello AndyWhat software version of MCU do you have? Did you try upgrade/downgrade it?There is one th...

Hello MahmoudGenerally latency shouldn't be more than 150 ms with Cisco TelePresence.Please check th...

Hello MatthieuLooks like with touch is the same issue.I will investigate that further and open enhan...

HelloThis sound like port firewall issue. So CTS can only recieve sound?What about EX90, sound only ...

Hello DannyWhat version of software is TPS, CTS3010 and 1310? Thank youRafal

Hello Unfortunately it's not possible to change order of softkey templates, neither add-remove softk...