Hello folks!
Our customer just installed a WebEx(Spark) Room Kit Plus on their environment, registering it on their VCS Control (h323 protocol).
They related some quality problems (packet loss, video is freezing) when calling to a Virtual Room on t...
Hello Guys !
Our customer has about 20 SX20 with TRC5 remote control. They intend to update their SX20 from TC to CE software, however TRC5 is not supported on CE version.Do you know if Cisco replace (RMA) the remote control TRC5 to TRC6 even if thi...
Hello folks!
Let me see if you can help me to solve an issue about Cisco Prime Collaboration's from our customer. Cisco Prime Collaboration is in 10.6 version.
Their question is about an Alarm/Event in specific which is not more being displayed on th...
Hey guys! I need your help!We have three 7962 IP Phones with 7915 Expansion Modules Attached. They are configured registered in a CME 10.0.The issue is: BLF on 7915 is not working well. They are not signalling when a Line is busy (red light). It alre...
¨Hey guys !
Our customer has about 20 SX20 with TRC5 remote control. They intend to update their SX20 from TC to CE software, however TRC5 is not supported on CE version.Do you know if Cisco replace (RMA) the remote control TRC5 to TRC6 even if this ...
