Find A Community
Buy or Renew
Find A Community
Close
Cisco Community
English
Chinese
English
French
Japanese
Portuguese
Russian
Spanish
Register
Login
Register
Login
Register
·
Login
·
Help
All Community
Knowledge base
jherlitzke
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Results:
cancel
Technology & Support
For Partners
Customer Connection
Webex
Events
Members & Recognition
Cisco Community
:
About jherlitzke
02-19-2021
jherlitzke
Beginner
Recent Badges
Awards
Recent Badges
See all
Stats
Member since
02-08-2017
45
Posts
0
Helpful
1
Solution
Certifications
Latest Contributions by jherlitzke
Latest Contributions by jherlitzke
Discussions jherlitzke has Participated In
TKBs jherlitzke has Participated In
Blogs jherlitzke has Participated In
Events jherlitzke has Participated In
Videos jherlitzke has Participated In
«
Previous
1
2
3
Next
»
Re: CCX Script failing
Created by
jherlitzke
in
Contact Center
02-19-2021
02-19-2021
Yeah, I also forgot the validate test option. That was very helpful....
Re: CCX Script failing
Created by
jherlitzke
in
Contact Center
02-19-2021
02-19-2021
OK, you were on to something with that. I downloaded the script editor for the version they are usin...
CCX Script failing
Created by
jherlitzke
in
Contact Center
02-19-2021
02-19-2021
Hello, I have a customer using ccx for their incoming call distribution. They currently have it conf...
LDAP Sync Clear Field
Created by
jherlitzke
in
Unified Communications Infrastructure
04-15-2020
04-15-2020
I have LDAP sync on CUCM enabled, and it is working fine. When initially configured, the pager field...
Dual Video on Webex Room Kits
Created by
jherlitzke
in
TelePresence and Video Infrastructure
09-20-2019
09-20-2019
Hi,My question today is for the different version of roomkits, room kit pro, room kit plus and MX700...
Re: Webex Hybrid Calling
Created by
jherlitzke
in
Collaboration Applications
07-25-2019
07-25-2019
https://www.youtube.com/watch?v=19m3YBqw19w
Re: Webex Hybrid Calling
Created by
jherlitzke
in
Collaboration Applications
07-24-2019
07-24-2019
I haven't yet, but in all honesty I haven't put much more effort into yet either. I agree I haven't ...
Re: UCCX Reporting, App Summary Report counts flow-out and abandoned calls
Created by
jherlitzke
in
Contact Center
06-20-2019
06-20-2019
I had tried that previously, but didn't seem to work right? I could always try it again... I see you...
UCCX Reporting, App Summary Report counts flow-out and abandoned calls
Created by
jherlitzke
in
Contact Center
06-20-2019
06-20-2019
Ok I have a strange issue here. I have a customer who has a queue where customers get transferred ou...
Re: Webex Hybrid Calling
Created by
jherlitzke
in
Collaboration Applications
05-08-2019
05-08-2019
Figured it out, on the zone on the expressway edge TLS was failing. Resolved that and walla calls co...
Webex Hybrid Calling
Created by
jherlitzke
in
Collaboration Applications
05-08-2019
05-08-2019
Hello,I have recently been deploying Webex Hybrid Calling in our organization. I am stumped on two p...
Re: UCCX Script if transfers call out as should, counts as abandoned call
Created by
jherlitzke
in
Contact Center
03-20-2019
03-20-2019
Thank you for your response, yes that does work and shows me the data. I am still hoping that I can ...
Re: UCCX Script if transfers call out as should, counts as abandoned call
Created by
jherlitzke
in
Contact Center
03-20-2019
03-20-2019
I added this step and I have attached a screenshot of how I did it. It makes great sense that this s...
Re: UCCX Script if transfers call out as should, counts as abandoned call
Created by
jherlitzke
in
Contact Center
03-14-2019
03-14-2019
close, but this bug states the agent answered it and then transfers to external number. The situatio...
UCCX Script if transfers call out as should, counts as abandoned call
Created by
jherlitzke
in
Contact Center
03-13-2019
03-13-2019
I have a customer who has a queue with a menu at the start, after Day of Week and Time of Day. That ...
«
Previous
1
2
3
Next
»
Public Statistics
Date Registered
02-08-2017
08:37 AM
Date Last Visited
02-19-2021
08:13 AM
Total Messages Posted
45
Helpful Votes Given To
User
Helpful Count
Deepak Rawat
5
dsobrinho
5
Rob Huffman
5
See all >