We are rolling out 802.1X across our network - Some devices utilizing 7962s pc port are not authenticating. It seems to specific to 7962s   CUCM Version - 10.5.2.17900-13 Phone firmware version - SCCP42.9-4-2SR3-1S.   I found that we are hitting a bu...

Our few of our 7961 phones works only on speaker. We cannot make or receive calls via handset but only through phone speaker. We tried factory reset on the phone, upgraded the firmware but no luck. I could assume it's a hardware issue if it's just 1 ...

Can anyone let me know if SNR feature supported in UCCX?   Actually our client is unable to receive agent calls via destination to mobile number.  The agents see the call ringing on their phone, but the RDP call forwarding is not sending the routed c...

Hi, We want to change our CER pubisher IP address and hostname on CER. I logged into CER sub OS admin > Settings > IP > Publisher and tried changing the Pub hostname and IP address but looks like hostname field is not editable, it's not grayed out b...