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barrymcnally
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Level 1
Member since ‎04-30-2010
‎08-18-2017
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Cisco CUCM 8.5.1 Database Communication Error

01-11-2014
Today we shutdown our publisher to move it's position in the rack. We shutdown via the Menus in OS Admin. On bringing it back up we got a Database Communication Error when trying to login to to CCM administration or serviceability.  After a bit of di...

UCCX 8.5 Real Time Reporting

01-04-2013
More of a query than an issue. We recently have added extra teams and subsequently CSQ's into our UCCX system. These teams are different sections  from what the UCCX was originally set up for. Now when the supervisors from the original team goto Real...

UCCX 8.5.1.11002-22 CAD Agent & Supervisor Errors on Windows 7 PC

04-23-2012
We recently upgraded to UCCX  8.5.1.11002-22. We subsequently upgraded all CAD to 8.5 too. Everything was fine for 3 weeks but this morning two Windows 7 systems were not getting logged in.  On launching 'Unable to download file could not open destin...

Historical Reporting on UCCX 7.0

11-25-2011
HI there,Not being familiar with historical eporting I am wondering if there is a report that I could run to track our agents phoning a particular number? I have had a look through the various reports but none seem to show me what I am looking for.Th...

HIstorical Reporting SQL 5048 Error

07-30-2010
HiWhen running Historical Reporting on any Agent based reports I get a 5048 sql error message ( see attached). This is after a fresh install of OS and UCXX software and then restore. It was working fine on the date we restored from. I have also attac...
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Member Since ‎04-30-2010 07:14 AM
Date Last Visited ‎08-18-2017 03:57 AM
Posts 25