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I have had some problems with creating a new activity as an agent in EIM. This is for a new installation of Cisco EIM/WIM 4.3(1) integrated with UCCE 7.5.I have raised this with Cisco TAC. But they are still investigating.When I login as an integrate...
I am looking to install EIM/WIM for a customer with an exisiting UCCE 7.5 installation. Would really like to installed EIM/WIM 4.3(2) as it has support for IE 8. But...According to Cisco Unified Contact Center Enterprise (Unified CCE) Software Compat...
Thanks for your reply,The software compatibilty guide I looked up was dated 13 October 2010, so less than a week old.We did ask our contact at Cisco and their reply was to go with what the guide said. Although their implication was that it would prob...
