We upgraded last year to ADFS 2019 from 2012 R2 and after doing so we found that the 'Sign in as current user' capability with ADFS and Finesse no longer functioned. We traced the issue to the newer version of ADFS using Kerberos as the Authenticatio...

I am attempting to upload the collector data into our portal but the logs show that the upload starts but fails with this error:   [Thread=SimpleThreadPoolWorker-1][Class=com.pari.cso.conn.handler.ConnectivityHandler][Method=sendFile][line=119][Excep...

I am attempting to register the first collector to our portal but I am receiving the following error message, not sure what else can be done on my end to resolve this.   Entitlement file generation failed. Please try again. If the issue persists, fin...