I wish that we could just find the right person in Cisco who understands the website - the 7920 configuration and firmware files have also got orphaned under "products" with the broken download links: https://software.cisco.com/download/type.html?mdf...

This is a real shame as I think it is more of a simple problem with the downloads website than anything else, (see my links above), and as you say the device pack contains the same firmware, but requires a different entitlement.There are also circums...

The 7970G and 7971G firmware files (and for that matter the 7920G wifi phone) seem to have become orphaned from the 7900 series support pages.I tried to contact Cisco by phone and email to report the problem with the website, but was told it was beca...