About Hans-Werner Prinz

Hans-Werner Prinz · 06-30-2015

Hi,I've just received a MCU 4510 by RMA. it comes up by ending with 'CLI:>'only options are 'quit', 'reboot' and 'boot_l2'.looks like the flash is completely empty ?!ist there some recovery documentation or has any one just the solution? kind regards...

Hans-Werner Prinz · 12-18-2014

Hello,TMS 14.5 says: Data awrehouse ETL failed: The MERGE statement attempted to UPDATE or DELETE the same row more than once. This happens when a target row matches more than one source row. A MERGE statement cannot UPDATE/DELETE the same row of the...

Hans-Werner Prinz · 09-01-2014

Hello,Does someone know, if there is an external Power Supply available for the 2.5x Camera?and maybe also the order number?The customer got offered with PSU-CAM-V, but i guess this is the one for the 4x and 12x PHD Cams.. kind regards, hans

Hans-Werner Prinz · 05-08-2014

Hi,I have upgraded all EX-Series at the customer to TC7.1.1.Now, by chance, I've noticed that some of them didn't upgrade the Touch, sitll running on TC7.0.2. Anyone an idea?kind regards,

Hans-Werner Prinz · 01-24-2014

Hi,We have a customer with a freshly delivered SX20 and the 2.5x camera.As far as the documentation says, the 2.5x cam has two built-in microphones, send the audio input over the HDMI into the codec.per default the Audio input over HDMI is switched o...

Hans-Werner Prinz · 11-18-2016

Hi Suzana, What about Jabber 11.7.1. How should the bootstrap file look like? Thanks /hans

Hans-Werner Prinz · 11-18-2016

All, what, if this is not working?, i'm running latest 11.7.1 properties file is now:UseLanguageID: 1033NOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT_SPECIFIEDNOT...

Hans-Werner Prinz · 11-04-2016

here you are :) that index.png was the downloaded screenshot from the Touchpanel. the osd.png is the screenshot from the OSD (normal VC Screen) the x250...jpg is the menu where i took the pictures from and last the image itself (but it is the same wi...

Hans-Werner Prinz · 11-04-2016

All, How is it now with CE8.2...?any time if the customer loads up his company wallpaper he gets a message on the Touch 10. 'The system was unable to load the custom wallpaper.Please uplaod a different wallpaper.' So, obviously there should be some f...

Hans-Werner Prinz · 10-01-2015

Hi,Well, a Key starting with 1S000- can't certainly not be added via this command, since it is a Remote Monitoring key, which is an option key, and not a Release key...Rel. Keys start with 1TC007- and so on. and option keys are set with the commands ...

Member Since	‎01-18-2010 08:55 AM
Date Last Visited	‎08-18-2017 04:00 AM
Posts	31
Total Helpful Votes Received	5

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MCU 4510 RMA empty flash

TMS 14.5 ETL Job failed

external Power Supply PHD 2.5x Camera

EX-series upgraded but not the Touch 8

SX20 with 2.5x Camera built-in microphone no audio

Hi Suzana,

All,

here you are :)

All,

Hi,Well, a Key starting with