I have a directory number that is shared across multiple phones.  We're trying to send calls from specific numbers to voicemail.  I have a voicemail box set up, but when we test it nothing happens when pressing iDivert softkey button.  Doesn't iDiver...

Sirs,I have added a user with Supervisor, Agent, and reporting capabilities.  I have set her as the Primary Supervisor & she is also set as an available resource for her specific team.  However, when she logs into the supervisor client the drop down ...