Hello I've been trying to use Content-Type: application/json in POST and PUT requests to the adminapi but get an error. Sending the data as xml works fine. Anyone been able to use json content on the adminapi? Example: data = { "Files" : { "Do...

I'm making a gadget for Finesse that downloads Detailed Call CSQ Agent report as xml from CUIC and displays a list of calls the agent received. The problem is that CUIC does not allow me to download the XML content to the Finesse gadget because the O...

HelloI want to get a max value from two different columns in a custom report. Anyone have an idea how to do it. I tried the following but it doesn't work, formula is invalid:max(${max_outbound_ipcc_calltime},${max_outbound_nonipcc_calltime})max(value...