We are using the Exterity TV Gateway to stream live TV to our DMP's when the Signal drops on the Exterity as it does several times a day the TV looses Audio and the screen goes blank for 5 seconds shows video and then blank again. This continues unti...
Hi we did resolve our issue. We found the problem to be the multi-cast configuration on the core switch. We had a 10Gig link to the switch connected to the TV Gateway and this link had thousands of drops. The network guys changed the way the multicas...
I would start by checking the username and password configured on the DMP. Confirm it is the same as configured in the DMM the username is case sensitive.
Hi Did an upgrade to 12.4(11)XW6 resolve this problem as we are experiencing these exact symptoms with 12.4(11)XW1 on a 2811. I can confirm we see no slips on our E1.
