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christian galdos
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Level 1
Member since ‎02-25-2012
‎08-18-2017
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  • 13 Posts
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Call Manager configuration for DS3 replacing PRIs

05-19-2015
Hi,We currently have CUCM 9.1 and  some PRIs configured on 2951s that are registered to this cluster.We are planning on changing all those PRIs for 1 DS3 in one super duper voice gateway, the plan is to get a new gateway with the right DS3 cards to h...

Changing value of % Allocation node externally

03-21-2013
Hi guys,right now i have some ICM scripts that have this % allocation node to send calls to different companies, the change will be done now by a callcenter agent but dont want to give him access to ICM Script editor to change this, is there any way ...

Take back and transfer

11-27-2012
Hi All,work in a call center using UCCE 7.5, have a company as a partner that want to start transfering calls to us using AT&T's Take back and transfer tech, Just wondering if I need any special configuration in my side to recevied this callsthank yo...

ICM 7.5 Outbound option

03-23-2012
Hi,how can I see what number is my dialer using everytime that makes a call?I put my cellphone in one of the campaings and get one of the numbers but I'd like to know if there are more....is this something just from my rpovider or there is any option...

ICM 7.5 Outbound Option dialer records

02-25-2012
Hi,I'd like to know if all the dialer records for phones been dialed are store in the hds data base or where?...... and if they are, where can i see for how long i'm storing this info...I wen to the baA DB but the only info that i see there is the ca...
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Member Since ‎02-25-2012 10:31 AM
Date Last Visited ‎08-18-2017 04:00 AM
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