Hi AllI have been asked by client whether there is a Windows desktop client application exist to receive and popup CER-911 alert. The funny story is the client asked chatGPT for that question and received an positive answer. ChatGPT claimed there is ...

Hi All,Our CUCM system (8.6) is experiecing a very strange issue: calls regardless internal or external intermittently hit dead air. Issue happens only when use speed dials, directory dials, redials. I checked the CDR and found the "called party numb...

I’m trying to run a CDR report of our Hunt Pilot usage.Here is the setting of one of the Hunt Pilot for IT Help Desk group.Hunt Pilot 41100 -> Hunt list 41100 -> Line Groups (Help Desk-Main; Help Desk-nightshift; Voice Mail)Help Desk-Main: DN 41201 ,...

3 sites:Site A: Cisco CM 4.2 (212-555-75XX)Site B: Nortel 81C (212-555-79XX)Site C: AVAYA (305-666-45XX)History:Site A and B are in the same building, connected via PRI link, routing plan had been configured, user can dial to each other ...