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serra.williams
Level 1
Level 1
Member since ‎07-08-2011
‎02-16-2021
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  • 6 Posts
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  • 5 Helpful votes Given
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UCCX 8.5 CAD blank buttons

11-21-2013
UCCX 8.5.1.11003-32 EnhancedOut of 300 agents running CAD on Win7, we have about 20 agents who get blank buttons in place of their Task buttons.  All other CAD buttons display correctly.  Verified that all agents have the correct work flow group (Cis...

CIPC 8.6.3 won't allow changes to Network settings

03-27-2013
CUCM 8.6/ CIPC 8.6.3 running on Win7 Enterprise SP1 32-bitLogged in as local administrator on a laptop, I install CIPC, then update device name.  No problem... I can make & receive phone calls. However, after rebooting, CIPC no longer allows me to ch...

UCCX 8.5 Agent Disappears from CSD

03-27-2013
UCCX 8.5.1.11003-32/ CUCM 8.6.2.21900-5CAD & CSD 8.5.1.312/ CIPC 8.6.3 - All running on Win7 Enterprise SP1 32-bit Agent is connected remotely to the network thru VPN and uses CIPC with CAD to take ACD calls - no problem.  However, every 30 seconds,...
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Member Since ‎07-08-2011 02:43 PM
Date Last Visited ‎02-16-2021 11:09 PM
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