Problem Details: CCM 4.2.1sr1b Unity 4.2Here is the scenario: an IP phone call another IP phone with a VM box in Unity and the VMBox is configured with caller input 0 to transfer to an alternate contact number (a cell phone). When the caller press 0 ...

Hi,I have seen a video of Unity Audio Text Manager that shows features (like the "references to this object" windows) that are not available in the version of Audio Text Manager that we use (5.0 build 24). I have checked on the Cisco Unity Tools web ...

In a call manager system that does not use moh when you put a caller on hold you get a tone. We had a complaint that the tone is too loud. We would like to know which wave file is the "on hold tone".

Hi,is it possible to modify the softkeys in the Directory menu under missed calls and received calls on the IP phone. As many enterprise implementation of the Call Manager, users need to dial '9' first when they want to reach the PSTN. Missed calls a...