I have a customer that is looking to upgrade their existing UCM 7.1 (2 nodes), Unity 7 (single server), UCCX 7.1 Premium (pub & sub), and UCCX AQM (all on MCS appliances) to 8.x versions (and Unity to UCxN). All the servers are located in one facilit...

I came across this at a new customer due to a previous partner going out of business before finishing the job.  The question I have is around this existing design...  The customer has a total of no more than 40 users across 5 US offices.  The previou...

does anyone know if CallManager 4.1 supports the use of all 4 ports (for either fax machines or analog phones) in the VIC-4FXS/DID card? I tried it with 4.0 but the card wasn't supported. Thanks in advance.

I am working on something and wanted someone to validate a design regarding SRST.Is it possible to configure SRST so that an incoming call (over one of four POTS lines) to a router be forwarded back out to a default regular phone number (for example,...

What's everyone experience with using the VG224 gateways for faxing? Are they as good as the VG248s in this aspect? Thanks!