About karpenko.p

karpenko.p · 05-12-2013

Dear colleagues,There is a Cisco TelePresence System Quick Set C20 unit that is currently being stuck in a maintenance mode. Here is a most significant error message from event log (complete log is in attachement):May 12 11:21:18 (none) main: Release...

karpenko.p · 01-24-2012

Hello everybody!Brief information about equipment and setup: Cisco 2811, Unified CME, SIP Trunk for Incoming Calls, SIP Trunks for Outgoing Calls.After upgrading from IOS version 15.1(1)T to 15.1(4)M3 we've got problem with incoming calls drop. Right...

karpenko.p · 05-13-2013

Dear Danny,Thank you for this test. I will definitely request unit replacement.

karpenko.p · 05-12-2013

Dear Danny,You're right, arm2-system.log is missing for some reason. Is there any chance that lack of appropriate release key could cause such behaviour?Thank you!

karpenko.p · 05-12-2013

Dear Danny,Thank you for your assistance. Yes, I've got root access to this unit. Here is all files from mentioned directory.

karpenko.p · 05-12-2013

I've already updated codec to TC6 and tried to use web interface for release and future keys installation.As you can see there is an error message.

karpenko.p · 01-26-2012

Is there any other causes of such behavior?

Member Since	‎01-24-2012 12:36 PM
Date Last Visited	‎05-17-2018 01:52 AM
Posts	9

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C20 in maintenance mode | Release key verification failed

Unified CME: Problem with incoming call via SIP Trunk

Re: C20 in maintenance mode | Release key verification failed

Re: C20 in maintenance mode | Release key verification failed

Re: C20 in maintenance mode | Release key verification failed

C20 in maintenance mode | Release key verification failed

Re: Unified CME: Problem with incoming call via SIP Trunk