I have setup an alternate greeting stating to the caller to please hold while we transfer your call. I wanted to see how I can set this call to forward to an extension (CTI Route Point) in CUCM without any caller input. From the greetings page of t...
We are running Cisco Attendant Console 9.0.1. Everything is working fine however I am trying to figure out how to add users mobile phones in the Attendant Console directory. We are also using Cisco presense with Jabber and the mobile numbers show u...
I was wondering if you could do a direct upgrade from CUCM 8.5 to 9 on a virtual server? I did not see it clearly stated in release notes. Also, anyone installed 9 and if so any issues to be concerned with?Thanks,Alex
We have a customer interested in the UC540. One key factor is that they are able to add in about 1,000 contatcs into a directory on the UC540. From the phones they would like to be able to access this directory. Is this possible and is there a lim...
I am running call manager 8.5 and we have a gateway with a SIP trunk and also a PRI for all faxing. I am looking for a way to have a user dial a 4-digit extension and that number be prepended with 9.XXX-XXXX to macth my outgoing route pattern. This...
Im using Business Edition, so I dont have that same option. I created a directory rule like below restarted service and then ran the SQL query again, but still have the same fields.
I ran the SQL Query and got this:EXS000001 EXM000001 enduser department Contact_Items DEPARTMENT REXS000001 EXM000002 enduser firstname Contact_Items FIRST_NAME REXS000001 EXM000003 enduser lastname Contact_Items LAST_NAME REXS000001 EXM000004...
Got this when I ran the command from CUCM:admin:run sql select ajb, mobile from enduserColumn (ajb) not found in any table in the query (or SLV is undefined).This is a screenshot from CUCM LDAP directory page:Does this mean the mobile numbers wouldnt...
We are synching CUCM with LDAP. Cisco Jabber with Presence show the mobile number just fine. In Attendant Console I have enable external LDAP integration checked.
Not sure what you mean by bulk dial lists or external xml directories. If it were an external xml directory would the phones be able to search those names and numbers in that directory?