vinumarkose
Beginner
Beginner
Member since ‎11-02-2011
‎09-03-2020

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  • 6 Posts
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  • 9 Helpful votes Given
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We are planning to Implement Attendant console in our organisation. We have 4 Cisco clusters with 2 clusters currently running in 8.6 version and rest in 7.2 version.  Soon we will upgrade all clusters to 8.6 . My query .can we integrate 1 attendant ...
Hi All, We have a requirement wherein we need to transfer the ICM Agent ID as a variable to CVP.The scenario is 1. The calls hits the script and after the IVR process it transferred to the Agent . Here we apply a new IVR for customer satisfaction.2. ...
Hi,whether cucm 8.0.3 support conference when codec is g.729.In earlier versions of CUCM  I know that conference is supported only in G.711 codec.If it is not supported in 8.0.3 , whether we have an alternate solution. Scenario.This is a contact cent...
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Member Since ‎11-02-2011 09:54 PM
Date Last Visited ‎09-03-2020 04:49 AM
Posts 6
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