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destiny6366
‎08-18-2017
Beginner
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1 Helpful Vote
20 Replies
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Member since ‎09-22-2008
68
Posts
5
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0
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Thank you so much... That's

Created by in Contact Center
08-11-2015
08-11-2015
Thank you so much... That's what I needed to know.

SET PRIORITY ROUTING UCCX 9.1

Created by in Contact Center
08-11-2015
08-11-2015
Hello,Can someone tell me what would get priority queuing first? I have a team that will be answerin...

Design Sheet template for CUCM

Created by in Unified Communications Infrastructure
01-20-2015
01-20-2015
Hello,I will be deploying and configuring over 100 phones. I was wondering if someone has a template...

Premium Thanks

Created by in Contact Center
01-05-2015
01-05-2015
Premium Thanks

Yes, it did the true and

Created by in Contact Center
01-05-2015
01-05-2015
Yes, it did the true and followed through.

Hello, Does not work mean?  I

Created by in Contact Center
01-05-2015
01-05-2015
Hello, Does not work mean? I see 3 calls in the other queues. In the sHT_Dealer_Line_Q only my call ...

Hi,I am using a call subflow

Created by in Contact Center
12-23-2014
12-23-2014
Hi,I am using a call subflow to another script. Would I need to use input and/or output mappings in ...

Is the correct way it should

Created by in Contact Center
12-22-2014
12-22-2014
Is the correct way it should be written.Thank you

Aaron,I'm doing something

Created by in Contact Center
12-22-2014
12-22-2014
Aaron,I'm doing something similar to the thread. I have an application menu and the user will chose ...

Sorry to bother you again. 

Created by in Contact Center
12-22-2014
12-22-2014
Sorry to bother you again. But is this going to be a string or int variable? Also, where you have "c...

I will give it a try.  Thanks

Created by in Contact Center
12-17-2014
12-17-2014
I will give it a try.  Thanks so much for your help. 

Hello,Will this be set under

Created by in Contact Center
12-17-2014
12-17-2014
Hello,Will this be set under select Resource:Thanks for your help

Sample script on how to add position in queue

Created by in Contact Center
11-06-2013
11-06-2013
Hello,I have a depart that wants the caller to hear what number they are. They are hoping to illimat...

Adding a message right before agent phone rings.

Created by in Contact Center
07-26-2013
07-26-2013
Is the prompt one variable and user the other variable?Thanks

Adding a message right before agent phone rings.

Created by in Contact Center
07-26-2013
07-26-2013
Hello,I'm on UCCX 8.5 and my supervisor would like to add a statement to the call so callers no they...
Public Statistics
Date Registered ‎09-22-2008 08:31 AM
Date Last Visited ‎08-18-2017 04:00 AM
Total Messages Posted 68
Total Helpful Votes Received 5
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