Hi - I am running a CUAC System Version: 10.5.1.10-3  . Running a failover par of CUAC servers. All is good except I am unable to run reports. When I attempt to run any of the 4 system reports I get the following error - "Data not found against sel...

I have configured numerous 28XX for transcoding resource on various versions of callmanger and they work fine. However I have never been able to view the live transcoding rtp sessions as they occur on the router (28XX). I know that the transcoder is ...

We are running IPCC 4.1sr1 . We can successfully monitor calls/ Record calls and Remote monitor G711 calls. However when we attempt to do this for Wideband calls (Wideband is used throughout CM 4.3 cluster)that are servicing the internal customers on...

Hi, I have an issue with the 80 Gig sata drives. Firstly I was after some documentation that explains in detail the cold Swap process. The questions I have are:1.Which drive is considered the primary drive. If for example you have 2 drives and both h...

Hi, is there a method (log file) to tell when a certain change was made to a Call forward on a phone within Callmanger 5.1. Firstly I am after looking at when config changes were made and secondly (if possible) by which MLA account.Thanks in advance!...