About Frank den Haan

Frank den Haan · 02-09-2015

Hello,Using CUCM 9.1 and IM and Presence 9.1We are renaming several sAMAccountName's in Active Directory (AD) from, for example, jsmith to john.smith.When testing a few of these out by changing them manually in AD, it looks like the following sequenc...

Frank den Haan · 10-01-2014

Hello,CUCM 9.1.2UCCX 9.0I have come across a situation in one of our UCCX scripts with the call redirect step where it is forwarded to a local cell phone for after hours calls. The number in the Call Redirect step is 9, followed by the 10-digit numbe...

Frank den Haan · 07-16-2014

Hello,We are using CUC 9.1. It has a dual integration with CUCM 7.1.3 and CUCM 9.1 as we are in the process of migrating between clusters. To do this we have 2 Phone Systems set up in CUC - one pointing to the 7.x cluster and one pointing to the 9.x ...

Frank den Haan · 05-07-2013

We are trying to configure RSPAN at one of our sites in order to record voice calls using CallRex. We have it working successfully at another site using RSPAN (smaller site with 4x 3560 PoE switches), but when trying to set it up at this site, it cau...

Frank den Haan · 02-24-2012

Hello,We are using CUCM 7.1.3, CUPS 8.0.2, and CUPC 8.0 in our environment. I have a question regarding the use of Application Dial Rules with CUPC. Specifically when calling external numbers in CUPC that are pulled from Active Directory (AD), like t...

Frank den Haan · 04-04-2022

Hi Chris, I had the exact same issue as you. Since going to UCCX 12.5.1.11001-348 (and ES03 shortly after), I got 70-80 RTMT alerts daily regarding %UC_LIB_LICENSE-1-SMART_LICENSE_RENEW_AUTH_FAILURE. TAC suggested I disable them as well, but unfortun...

Frank den Haan · 03-28-2022

It's not a supported feature today. It mentions this in the Webex CVI deployment guide below under Limitations:https://help.webex.com/en-us/article/nffx8kj/Deploy-the-Cisco-Webex-Video-Integration-for-Microsoft-Teams When Microsoft Teams participants...

Frank den Haan · 10-04-2020

Great info in this thread. When migrating UC apps to a new host, either by vMotion, copying the files, or DRS backup/restore, is it necessary to have the new host on the same ESXi version? I imagine it'd be ideal, but can you go from old host at ESXi...

Frank den Haan · 07-24-2020

After enabling it, it becomes a simple green Join button that always launches Webex. I feel its a simpler/better user experience. Users can always click the SIP address in the Webex meeting invite and that will take them in via Jabber. But yeah the J...

Frank den Haan · 07-24-2020

I wanted to do this as well, but couldn't find any parameter to make it happen. What I did instead was to just disable to the Join in Jabber option altogether. In the Jabber XML, under Options: <Options> <ConfMediaType>WebExOnly</ConfMediaType>

Member Since	‎06-01-2010 07:18 AM
Date Last Visited	‎03-13-2024 12:02 AM
Posts	71
Total Helpful Votes Received	55

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User Activity

Change sAMAccountName in AD, sync with CUCM

UCCX Redirect Step and Local Route Groups

Change Phone System under Notification Devices in Unity Connection

RSPAN causing instability

Application Dial Rules for CUPC

Re: UCCX RTMT Authorisation Failures - Bug CSCvh85822

Re: Cisco Room kits join MS Team, cannot see PowerPoint live presentat

Re: migrate UC apps to new hardware

Re: Set Jabber to "Join in Webex" by default for meetings

Re: Set Jabber to "Join in Webex" by default for meetings