Hi, I have CUCM 9.1 connected to CUP 9.1. My Jabber for iPad client authenticates to presence and cucm successfully. I can call and get video when dialing extensions directly, but users do not show up in my directory and when viewing from presence se...

Hi, I we are looking to upgrade a UC520 from 4.1 to 8.X and add some capabilities. Please help with the questions below. 1. Are you aware of any issues with upgrading from UC520 4.1 to 8.X? Does this need to be multi phase? 2. Is the 7942G SSL VPN ca...

Hi, we have social miner 8.5 installed and we created a facebook fan page. The feed shows connected, but the campaign we created isnt showing any of our wall posts. Any idea what may be the problem? Also, when we created a twitter account and attempt...

A question came up  regarding wireless controller WiSM1 that  may stop us from upgrading code from 4.2 to 7.0.235.3. The existing deployment of Cisco 7925 phones are on firmware version 1.3.3 and  we were going to upgrade our WiSM code from 4.2 to 7....

Today my customer has CUWL STD licensing. They are upgrading to 8.6 CUCM and want to enable mobile device (iPhone and iPad) support on thier users. Also, they are adding an additional 1000 users to the environment. Today they have CUWL STD and it doe...