Hi,I've been told that UCS Blade Servers have some parts that are considered consumable so the customer must purchase them if they need to replace them. Apparently, one of those parts is the CMOS Battery (PID = N20-MBLIBATT). Is there any public docu...
Hello,I know that SCH has sophisticated algorithms to evaluate the notifications from devices but, is there an easy answer for a customer who asks which events trigger Service Requests?regards,Gabriel Tlalpachicatl
Hello,A colleague of mine performed a UCS firmware some days ago and found an odd situation.He was upgrading from UCS 2.0(1w) to 2.1(1f).He followed the guide posted here, manual option.He activated UCS Manager.Then He updated the IOM firmware with t...
A customer recently upgrade his C200 from 1.4(3l) to 1.4(3p)5. Upgrade went fine and the system is running properly, however, both the CIMC GUI and CLI report firmware version is 1.4(3p) (see below)Is this an expected behavior? Is this known bug or l...
Hello,I´m assisting a customer with Smart Call Home configuration for their UCS devices.We have captured all the information in the General Tab of the Call Home configuration menu option. We have also updated the profile to include customer´s e-mail ...
Thank you Tim.For future references, the link to this document is below:http://www.cisco.com/assets/services/smart-call-home/monitoring-details-for-smartnet-service/
Thank you Kenny,From the tech support file:`show system reset-reason`----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---1) At 59578 usecs after Wed Oct 2 23:04:19 2013 Reason: Reset Requested by CLI command reload Servic...
