lharris310
Level 1
Level 1
Member since ‎02-16-2006
‎08-19-2020

User Statistics

  • 42 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
CCP Member
20 Replies
10 Replies
5 Replies

User Activity

Hello all,I have a requirement where the customer has an existing IVR where Lotus Agents provides customer account information via HTTP repsonses. I have been tasked to build a ccx script which request customer to enter account number and zip code. F...
Hi all,I have a scenario where the caller is prompted to enter his/her order number in one script and this information in stored in a variable 'strOrderNumber'. The IVR tree presents the callers with options that could route them to another script wh...
FYI,After upgrading from IPCCx 4.x to UCCx 8.5(1) one of my scripts is no longer working (see attached script). I reviewed the errors received and made some changes to the script (see add'l attached script). While the revised script no longer produce...
Has anyone been able to successfully configure a Datasource with a SQL 2005 server. My 'Test Connection' fails everytime and I can't figure out why. I opened a Cisco TAC case and the TAC engineer told me that the UCCX server needs to have a domain co...
Does CAD store agent information locally on the client pc (i.e., Agent ID or Extension stored locally in an .ini file)? I would like to be able to pull the agent ID or extension and pass that information over to another application for automatic auth...
Community Statistics
Member Since ‎02-16-2006 12:52 PM
Date Last Visited ‎08-19-2020 12:04 AM
Posts 42
Helpful Votes Given To