Hi,Is there a way to get the sessionID of the UCCX call in VXML. I want to use it from Nuance VXML. It think it should be something like: sesssion.connection.sessionid , but I don't find the right format.Thank you,Daniel
Hi,We are testing Prime Collaboration Assurance but I cannot see any call data for Route Parterns. We are using both sip trunks and E1s.Is this related to the configuration of CDR trunk utilization (System Setup > Assurance Setup > CDR Trunk Utilizat...
Hi,When calling from Jabber to an E20 endpoing (registered in CUCM) there is no video received from the E20. The video from Jabber (both in softphone and deskphone mode) is displayed correctly on the E20 display.Are there any specific configs that ne...
Hi,The video in deskphone mode is not working although the configs necesary were done. The "start my video" button is available but clicking on it has no effect. The phone is connected to the PC, the "enable video" parameter is set to "true" on the p...
Hello,I am trying to get TTS features in UCCX using Nuance Vocalizer for Network. I configured UCCX and the status of TTS Provider is "IN_SERVICE" (The Provider is defined as Nuance Volcalizer 4.0 as there is no 5.0 opton). In the UCCX scrip I config...
Yes, the VXML is generated by a JSP app and yes I can send the sessionID as a parameter to the jsp app that generates the vxml to be included in it. But I was looking for a way to reference the sessionid of UCCX as a session variable - if there is a ...
Hi,So the problem was related to another issue related to Jabber video in deskphone mode. After it was solved this started working also without any configs on the E20.Here is the link:https://supportforums.cisco.com/thread/2205235
So it turned out that I was hitting the issue mentioned in Release Notes:• A compatibility issue exists with Cisco Unified IP Phones that use firmware version SCCP45.9-2-1S.Y ou must upgrade your firmware to version SCCP45.9-3-1 to use desk phone vid...