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Member since ‎11-10-2009

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  • 16 Posts
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  • 10 Helpful votes Received
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Hi,Is there a way to get the sessionID of the UCCX call in VXML. I want to use it from Nuance VXML. It think it should be something like: sesssion.connection.sessionid , but I don't find the right format.Thank you,Daniel
Hi,We are testing Prime Collaboration Assurance but I cannot see any call data for Route Parterns. We are using both sip trunks and E1s.Is this related to the configuration of CDR trunk utilization (System Setup > Assurance Setup > CDR Trunk Utilizat...
Hi,When calling from Jabber to an E20 endpoing (registered in CUCM) there is no video received from the E20. The video from Jabber (both in softphone and deskphone mode) is displayed correctly on the E20 display.Are there any specific configs that ne...
Hi,The video in deskphone mode is not working although the configs necesary were done. The "start my video" button is available but clicking on it has no effect. The phone is connected to the PC, the "enable video" parameter is set to "true" on the p...
Hello,I am trying to get TTS features in UCCX using Nuance Vocalizer for Network. I configured UCCX and the status of TTS Provider is "IN_SERVICE" (The Provider is defined as Nuance Volcalizer 4.0 as there is no 5.0 opton). In the UCCX scrip I config...
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Member Since ‎11-10-2009 11:45 PM
Date Last Visited ‎08-18-2017 04:00 AM
Posts 16
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