Abhiram Kramadhati

This is to announce the support for Windows Server 2016 and MS SQL server 2017 on CCE 12.0 This will...

Hi there, The Read-me was missing during the upload, it will appear today or by tomorrow. This is fo...

Hi Carlos, I logged in as the 3rdpartygadget user and created a new folder under the 'files' folder....

That great, Pedro! It is a very important thing to consider as well with Finesse - all Finesse API c...

Hi Carlos, This is fixable from the root, but I need to check if this is an issue on all systems. I ...

Hello Ahmed, CSCuo73536 - this is in the roadmap and should be implemented soon. We don't have timel...

Hi Pedro, There definitely an issue with the log4j initiation and the files hosted by the webserver....

Hi Graham, 11.6 is concentrating primarily on chat and email, so you will see a lot of feature gaps ...

Hi there, Thank for you for this feedback. 11.6 and 12.0 will see most of the feature difference bei...

Hi Seth, I was discussing this with the architect, hence I couldn't reply earlier. 1) For the first ...

Hi Carlos, Apologies, I misunderstood the question the first time. So on the desktop, the Make New C...

Hi Pedro, Thanks for posting the question, the support community is certainly a good place to check ...

Hi Carlos, With UCCX 11.0, you can go off-hook when you are in the READY state and make the call. Th...

Hi Greg, The communication is that the agents all report up to the Desktop Chat and the Enterprise D...

Apologies if I have missed out any question here. But I will work on creating a community where we c...